Installs, repairs and performs moves, adds and changes to communications and network systems in support of customers' operations. Assists in the design of customer networks; assists in applications (sales) engineering and quote development.
Duties and responsibilities include the following. However, other duties within the employee’s capability may be assigned. It is each employee’s responsibility to follow all policies, procedures and rules set by the company and to abide by any federal, state or local laws and ordinances while representing Datacom.
- Reviews work orders to move, change, install, or repair. communications/networking equipment; develops action plans to carry out work orders.
- Properly and efficiently uses basic hand tools such as drills, hole saws, crimp tools, etc.
- Measures, cuts and installs wires and cables and conducts performance tests of same.
- Installs, tests, troubleshoots and programs Very Small Aperture Satellite (VSAT) systems with minimal assistance.
- Installs programs and configures peripheral equipment to function as part of voice and/or data systems.
- Performs computer operation and maintenance tasks such as installing software and drivers, connecting peripherals, checking for proper operation on the network, etc.
- Utilizes communications service monitors, network analyzers, software and other test equipment to conduct performance tests of communications/network systems. Analyzes the results of performance tests and formulates action plans to optimize communications system performance.
- Assists in the training of other technicians working toward higher levels of expertise.
- Maintains a working knowledge of communications technologies, including, but not limited to: digital microwave, two-way radio communications, satellite, VoIP, Frame Relay, networking equipment, cabling, DC power systems, fiber-optic networks and the interconnection of these systems.
- Develops knowledge of customer base and the industries in which they operate.
- Completes all Datacom Field Technician training and education requirements.
Projects a professional and positive image to external and internal customers.
Meets all deadlines on or before due date.
Communicates effectively.
Interfaces with customers in a positive, respectful and professional manner.
Exhibits competency in established policy and procedures.
Follows established safety rules.
Maintains confidentiality.
Manages time wisely.
Works well with people and provides assistance willingly.
Has ability to adapt to changing environment and goals.
Provides services that meet management, customer, and employee expectations.
Ensures quality assurance standards are met within deadlines.
May be required to provide project supervision as needed for one or more technicians.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate’s degree in electronics, communications or similar program, or comparable military training; or equivalent combination of education and experience.
Knowledge or ability required in these technologies/functions:
- Broadband VSAT C and KU-Band (Voice and Data)
- Fixed Broadband Wireless Systems, licensed and unlicensed
- Terrestrial RF systems in frequencies between 30 MHz and 6GHz
- Telecommunications industry standards
- DATACOM Standard Practices
- Voice over Internet Protocol
- Local and Wide Area Networking hardware
- Networking protocols
- Ability to determine with assistance, the root cause of network malfunctions through analysis of symptoms then formulate action plan to return to service.
Ability to read, analyze, and interpret technical documentation associated with communications and networking systems manuals, technical procedures and technical standards. Ability to effectively convey facts on documentation pertaining to day-to-day activities. Ability to effectively present information and respond to questions from managers, clients, customers, and other technical personnel.
Ability to perform complex calculations related to electronic systems performance, configuration and interconnection.
Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Requires a valid driver's license.
Datacom acceptable motor vehicle driving record.
Applicable industry certifications desirable but not mandatory, including:
Comp TIA A+
CCNA
Comp TIA Network+
CWNA
Any of the Cisco Specialist Courses
The physical demands of this position may be periodically strenuous. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequent prolonged standing.
- Manual dexterity to perform connector installation, hardware mounting, etc.
- Frequent prolonged kneeling.
- Frequent prolonged sitting while driving, riding boats and riding helicopters.
- Considerable climbing of stairs.
- Ability to lift and/or move 25 pounds regularly, up to 70 pounds frequently and heavier weights, with assistance, occasionally.
- Specific vision requirements include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
- The employee will be required to work flexible hours, after hours and be on 24 hour call. When on rotational call schedule, employee must reside within 50 miles of employee’s assigned Datacom office.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work is performed at a ratio of approximately 70% onshore and 30% offshore. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and risk of electrical shock. The noise level in the work environment may require the use of personal protective equipment (PPE).
At all times, it is the employee's responsibility to follow all safety rules and regulations set by GTG/Datacom, its customers and federal, state and local governments and to be familiar with and use any personal protective equipment (PPE) required by OSHA and GTG/Datacom.
Job Type: Full-time
Pay: $17.00 - $24.00 per hour
COVID-19 considerations: Yes, temperature readings, symptom reporting, specialty cleaning, PPE equipment etc.
Details
- Created: August 2, 2021
- Views: 22
- Curated candidates: 11 total
- Budget
- Job budget: $100.00 monthly
- Cost: $12.17
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